Delete Your Data

You have the right to delete all your data from AllWeDo at any time.

🔒 Remember: AllWeDo is peer-to-peer. Your data lives on your devices, not our servers. Deleting via the app is the most complete option.

Option 1 — Delete directly in the app (recommended)

📱 In the AllWeDo app

If you are the owner of the family space: "Delete Account" erases the whole family space on our servers for every member (they are notified and signed out). To protect families from an accidental tap, the deletion runs after a 14-day grace period; you can cancel it from the same screen until then.

Open AllWeDo on your device

Tap the ⚙️ settings icon

Open "Security"

Tap "Delete Account" and type DELETE to confirm

After 14 days the space is erased; the app wipes itself on every device

If you are a member (not the owner): in the same "Security" screen tap "Leave and erase my data" (app version 3.1.130 or newer). This removes you from the family space, revokes your device keys and deletes your identity records on our servers immediately, and wipes the app on your device. The rest of the family keeps their space.

Option 2 — Request deletion by email

If you no longer have access to the app, email us and we will process your deletion request within 30 days.

📧 Email a deletion request

Send an email to allwedo-support@allmobile.app with the subject "Delete my data". Tell us the family space name and the name you use in the app so we can locate your records; we never hold your email address otherwise.

The in-app option (Option 1 above) is the fastest and most complete way to remove your data — use it whenever you still have access to the app.

What gets deleted

All local app data on your device (calendar, tasks, shopping lists, journal, chat, attachments, voice notes) and your recovery phrase stored on the device
On our servers: your device registrations and push tokens, your encryption keys and key wraps, your recovery identity records, pending sync messages and shared attachments of the space, invite and pairing codes
Server audit records are anonymised (identifiers removed); a minimal deletion receipt without personal identifiers is kept for compliance
Any backup data stored in iCloud or Google Drive (you must delete this manually from your cloud storage settings)

What is not deleted

Data that other family members keep on their own devices (when a member leaves, the family keeps its copy of shared items)
Anonymous analytics data (no personal identifiers attached)
Subscription records (managed by Apple or Google — contact them directly)

Cancel your subscription

To cancel your Premium subscription before deleting:

iOS: Settings → Your Name → Subscriptions → AllWeDo → Cancel
Android: Google Play → Subscriptions → AllWeDo → Cancel